Widely regarded as a pioneer when it comes to creation and the use of new technologies has established itself as a market leader whilst preserving its freedom from larger less nimble competitors. Considering that the companies launching back in 2008 and its group have won a number of high profile business awards includingthe best utilization of technologies for its self service client portal WeWantToSayYes.co.uk and again in 2016 because of its voice recognition dialler platform, in addition to being known for innovative use of technologies is to date the sole DCA to have won both best customer and best commercial DCA.
Broad industry appeal, works with an assortment of customers from a number of different businesses including, Banking and finance, Telecoms, Utilities, Insurance and Health Care, we are able to work seamlessly across these sectors because of our advanced on boarding processes that are made to facilitate a detailed comprehension of our clients business before beginning work together.
When you operate without a taken for granted, we have some time to get to know you and your clients, the approach we devise for you is particular to your company needs and evolves along with our partnership.
Customer support, has always worked with the belief that irrespective of the present situation a customer finds themselves dealing with, so that they may be and will always stay a valued client of their clients, this ethos implies that functions with its customers across a variety of review debt types and age. As well as working with clients on overdue arrears and aged debt accounts also works with a number of clients at very early stage arrears, often in a white label capacity representing and carrying the brand name of a number of the UK's biggest titles.
Investing in our clients, we are a professional services business working to a very high set of criteria that are regulated by the Financial Conduct Authority, and as part of the highly recognized Credit Services Association we are committed to ensuring that all of our people work into the very highest of standards. Development and training play a key part in the lives of all employees at all levels, Training does not end once induction is finished but is ever present during the working atmosphere.
Quality assurance plays an integral role in all we do at; QA rolls all parts of our organization and is coated Feds accuse Charlotte debt collection agency of pretending to be ... with our line of defence and backed up via our very own internal audit team and different compliance capabilities.
Groups senior management team is composed of a number of the most experienced and well recognized professionals in the market, with more than a 150 years combined experience in the world of financials.